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Terms and Conditions

TERMS AND CONDITIONS  

 

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER.

ORDERING ANY ITEM FROM THIS WEB SITE IS SEEN AS TOTAL ACCEPTANCE OF OUR TERMS AND CONDITIONS.

 

1. Format of the Contract.

1. 1.    These terms of sale apply to all goods supplied by Shoot (2010) Ltd trading as Shoot UK, whose head office is at 1 Halifax Close, St.Albans, Hertfordshire, AL2 3RH (the “Supplier”/”we”)

1. 2.    No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.

1. 3. By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance e-mail... It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

1.4. The contract is subject to your right of cancellation (see below).

1.5. The Supplier may change these terms of sale without notice to you in relation to future sales.

 

2. Description and price of the goods  

2. 1.    All prices are in £ sterling inclusive of VAT and exclusive of delivery.

2.2. The goods are subject to availability. Should an item be out of stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

2.3. Every effort is made to ensure that prices shown on the Suppliers web site are accurate at the time you place your order.    If an error is found, we will inform you as soon as possible and offer the option of reconfirming your order at the correct price, or cancelling your order. If we do not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel, then we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.4. In addition to the price, you will be required to pay a delivery charge for the goods.

2,5.    We will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know.

 

3. Payment  

3.1. Payment for the goods and delivery charges can be made by any method shown on the Suppliers web site at the time you place your order. Payment shall be due before the delivery date and time for payment shall be of the essence.

3.2. There shall be no delivery until cleared funds are received.

3.3.     Payments shall be made by you without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

 

4. Delivery  

4.1. We will arrange for delivery of the products you order by Royal Mail and to the address you specify in the checkout procedure. Under normal circumstances deliveries to the UK will be made within 10 working days. However, the time for the delivery will not be essential to the contract between us.

4.2. If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund the price of the products, but you will still be liable to pay any delivery charges.

4.3. If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing via the e-mail address within 7days after the delivery date.    We will not be liable for any loss or damage if you fail to do this.

4.4. All orders are packaged with great care to ensure safe delivery. Obviously we cannot be held responsible for delays in the postal services. Please also consider Public Holiday closing.

 4.5. The Supplier will not be responsible for any lost packages which are incorrectly addressed due to customer error.

 4.6. All deliveries are subject to stock availability. If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait

 

5. Risk/Title

5.1. The goods are at your risk from the time of delivery.

5.2. Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of:

5.2.1. The goods, and

5.2.2. All other sums which are or which become due to the Supplier from you on any account.

 6. Your right of cancellation.                                                                                                             

 6.1. You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods

6.2. To exercise your right of cancellation, you must give written notice to the Supplier by letter or e-mail, giving details of the goods ordered and the reason for cancellation. Notification by telephone is not sufficient.

6.3. If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown below. This guarantee is only valid if the product(s) has not been used or tampered with and providing proof of purchase is enclosed. We also require that all goods are packed with care to avoid damage in transit and that they are returned by Recorded Delivery, as we cannot be held responsible for any goods lost in transit.

 

7. Returns & Exchanges

7.1. If there is any problem with the goods you order, we will gladly exchange or refund your purchase if you return it within 7 days of receipt.

7.2. Goods must be returned to us in the condition they were in when delivered to you, in their original packaging in a condition suitable for re-sale. Unless the goods are faulty we shall be entitled to recover any direct costs of having to recover the goods from you and may set such costs off against the amount to be re-credited to you.

7.3. We will only refund delivery costs if the return is a result of our error.

7.4. Exchange goods may incur a further postal charge.

7.5.  Any goods returned must be accompanied by any specific packaging materials originally sent with the goods. Our order reference or invoice number must be included with the returned item.

 

Returns Department

1 Halifax Close

St.Albans

Hertfordshire

AL2 3RH

 

Credit Card Refunds

On returns, we can only refund the credit card used for the original purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

 

 8. Damaged Goods in Transit

 In the unlikely event that goods supplied to you are damaged on delivery, you should notify us in writing via the e-mail address shown below within 7 days. After verification, the goods should be returned to us, together with any relevant documentation in case a claim needs to be made against the carrier. Upon return of the goods, a replacement will be sent and your postage costs refunded.

 

9. Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are not held in clear text on any website. 

 

 

10. Data Protection

The Supplier will take all reasonable precautions to keep the details of your order and payment secure, but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.

 

11. Applicable Law

These terms of sale and the supply of the goods will be subject to English law, and the English courts will have jurisdiction in respect of any dispute arising from the contract.

 

 12. Our Guarantee

We guarantee your satisfaction. All our products come with a 7 day no quibble guarantee.

 

 

 CUSTOMER PRIVACY POLICY

 

  13. Privacy Policy
Shoot UK does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Issue a unique identifier (e.g. customer login).
d. Monitor customer account status beyond that required for individual purchases.
e. Disclose information only to third-parties for goods delivery purposes.

 

 

Shoot (2010) Ltd t/a Shoot UK. Company Number: 7359263 - VAT Registration No: 186 3206 04

Registered Office: 19-20 Bourne Court, Southend Road, Woodford Green, Essex, 1G8 8HD

 

 

 

 SHOOT UK

Head Office

1 Halifax Close

St.Albans

Hertfordshire

AL2 3RH

 

Telephone 01923 681 822

Email: sales@shootuk.co.uk

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